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* Our customer care service is available Monday to Friday from 09h to 20h. Charges based on your telephone plan.

Payment & Giftcards

Which payment methods are accepted?

We accept: Euro/Mastercard, Visa, American Express, Klarna and Paypal.


We accept: Euro/Mastercard, Visa and American Express and Klarna. Your credit card is of course only charged when we have shipped the ordered item. Card Validation Code: In order to make transactions on the internet even more secure, it is necessary to cite the card validation code (CVC2 or CVV2 number) for credit card payments. This number is not stored in the magnetic strip and is not printed on payment receipts. By requesting this card validation code, it can be ensured that the customer has their credit card in front of them and thus card numbers cannot be used illegally by third parties for the order. On Visa and EuroCard/MasterCard, the card validation code is a three-figure number which is printed at the top-right of the signature strip next to the possibly repeated credit card number. On American Express cards, the card validation code is printed on the front, at the top-right above the raised card number and comprises four figures. In order to guarantee the security of your credit card details, your full details are transmitted encoded via SSL-Servers and thus are secure from third party access. In general, the following applies to all credit card payments: In the event of credit card misuse by an unauthorised person, you can lodge an appeal with your credit card company. In the case of misuse, you will receive a refund.


Paypal is a payment provider which offers fast payment for online purchases. As soon as you have a PayPal-Account you only need the e-mail address attached to that account and your password to place an order. In our Online-Shop we offer PayPal as a payment method. After checkout you will be sent to PayPal. If you already are a registered client of PayPal you can log in with your user information and make your payment. If you don’t have a PayPal-account you can register now or you can use PayPal as a guest. As soon as your payment has arrived, the shipment of the order will take place. Generally we will receive confirmation of your payment within a few minutes.

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related questions

Is there a delivery or return fee?



Returns are free of charge. Please see our shipping page for shipping cost breakdown.

When can I return my order?

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You are eligible to return your order within 30 day of receipt of your order.

What delivery options are available?

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FedEx Ground: 3-6 business days from ship date. Free (Orders over $150) $8.00 (Orders under $150) FedEx 2 Day Express: 2 Business days from ship date. Free (Order over $300) $12 (orders under $300) FedEx Priority Overnight:1 Business day from ship date. Free (Orders over $350) $20 (orders under $350) ALASKA/HAWAII:2 Business days from ship date. $35 CANADA: 4-14 Business days from ship date. $15 (Orders over $500) MEXICO: 4-14 Business days from ship date. Free

How will I know when my order has been shipped?

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You will receive an email notification with your tracking number when your order has been shipped.