Contact Us

* Our customer care service is available Monday to Friday from 09h to 20h. Charges based on your telephone plan.


Where do you deliver?

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We will deliver to any location in the country that each online shop serves...

Can I check the status of my order?

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You will receive an email confirmation when your order is successfully placed and additionally when your ...

How do I return my order?

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In order to return your items and receive a refund, please follow the instructions...

What delivery options are available?

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All domestic orders will be shipped via DHL unless an expanded shipping method is chosen at...

Is there a delivery or return fee?

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Returns are free of charge. Please see shipping options here...

When placing multiple orders, do I have to pay for shipping costs for each order?

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The price of each separate purchase will determine if you are eligible for one of our free shipping options ...

How will I know when my order has been shipped?

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You will receive an email with your tracking number...

Are separate orders delivered in one parcel?

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Once an order has been completed in the online shop it cannot be combined with another order. You will receive ...



Write us and we will get back to you.


Call to our customer service phone.

00800 10 088 001*

*You can reach us Monday to Friday 8:00 - 18:00, and Saturdays 8:00 - 12:00.


Chat with our chatbot assistant.