How can I return my order?
In order to return your items and receive a refund, please follow the instructions below:
1) Fill in the return slip you received together with your order according to instructions in it
2) Place the return slip and the items you wish to return into the package (you can re-use the one you received your Wolford order in)
3) Stick the enclosed pre-paid return label on the outside of the package where we can easily spot it
4) Carefully seal the package to make sure your items won’t get lost on their way
5) Drop your return package off at your nearest DHL Service Point (you can find these here)
Please contact us in case the return slip is missing.
Was this information helpful to you?
related questions
Is there a delivery or return fee?
Our standard delivery is FREE of charge, as long as you meet the minimum order value...
Where is my order?
Once your order is ready to be shipped, you will receive an email from us containing a tracking link...
What are the return conditions?
Should an item not fit you or not be to your liking, simply return the goods to us within 30 days of receipt, free of charge...
Are separate orders delivered in one parcel?
Once an order has been completed in the online shop it cannot be combined with another order...