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* Our customer care service is available Monday to Friday from 09h to 20h. Charges based on your telephone plan.

Delivery

Where do you deliver?

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We will deliver to any location in the country that each online shop serves...

Can I check the status of my order?

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You will receive an email confirmation when your order is successfully placed and additionally when your ...

How do I return my order?

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In order to return your items and receive a refund, please follow the instructions...

What delivery options are available?

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All domestic orders will be shipped via DHL unless an expanded shipping method is chosen at...

Is there a delivery or return fee?

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Returns are free of charge. Please see shipping options here...

When placing multiple orders, do I have to pay for shipping costs for each order?

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The price of each separate purchase will determine if you are eligible for one of our free shipping options ...

How will I know when my order has been shipped?

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You will receive an email with your tracking number...

Are separate orders delivered in one parcel?

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Once an order has been completed in the online shop it cannot be combined with another order. You will receive ...

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00800 10 088 001*

*You can reach us Monday to Friday 8:00 - 18:00, and Saturdays 8:00 - 12:00.

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