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* Our Customer Service is available Monday-Friday: 7:00AM - 10:00PM EST, Saturday-Sunday: 10:00AM- 7:00PM EST


Where is my order?

Once your order is ready to be shipped, you will receive an email from us containing a tracking link, through which you will be able to check the status of your parcel delivery in real time. 

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related questions

Can I modify my order?

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It is not possible to modify an order. However...

How do I return my order?

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Return Instructions are as follows...

Are separate orders delivered in one parcel?

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Once an order has been completed in the online shop it cannot be combined with another order...

What delivery options are available?

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We are delivering your order via the following...